top of page

Privacy Policy

​

Updated June 2026

Next reviewed June 2027

​

Life after Cancer are committed to protecting and respecting Your privacy. This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

​

We are committed to complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, the Data (Use and Access) Act 2025, and all applicable data protection legislation.

​

​We use Your personal data in accordance with applicable data protection legislation and the lawful bases described within this Privacy Policy. 

​

​We may update this Privacy Policy from time to time. Any changes will be published on this page and will take effect immediately upon posting. The “last updated” date will always be shown at the top of the policy. 

​

Interpretation and Definitions

​

Interpretation​

​

The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

​

Definitions

​

For the purposes of this Privacy Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Life after Cancer, 118 The Avenue, London E4 9RB.

  • Cookies are small files that are placed on Your computer, mobile device or any other device by a Website, containing the details of Your browsing history on that Website among its many uses.

  • Country refers to: United Kingdom.

  • Device means any device that can access the Service such as a computer, a mobile device or a digital tablet.

  • Personal Data is any information that relates to an identified or identifiable individual.

  • Service refers to the Website.

  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analysing how the Service is used.

  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

  • Website refers to www.life-aftercancer.co.uk

  • You  (referred to as either "You" or "Your" in this Agreement) means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

 

Collecting and Using Your Personal Data

 

Personal Data We Collect

​

While using our Service, we may collect the following information:

  • Name

  • Email address

  • Telephone number

  • Address

  • Communication preferences

  • Donation and payment information (processed via third-party providers)

  • Event, workshop, or programme participation data

  • Feedback and evaluation data

​

Where individuals voluntarily share sensitive information relating to their circumstances, this is handled in accordance with the section on Special Category Data below.

 

Special Category Data

​

Where necessary, we may process information relating to health, wellbeing, cancer experience, emotional wellbeing, or support needs.

​

Where we process special category data, we do so only where both a lawful basis under Article 6 UK GDPR and a condition under Article 9 UK GDPR apply. 

​

We apply additional safeguards to ensure this information is:

  • kept confidential,

  • accessed only by authorised personnel,

  • and used strictly for the purpose for which it was provided.

​

How and When We Collect Data

​

The personal information we collect is provided to us with consent directly by you for one of the following reasons:

  • When you sign up to join our mailing list

  • When you contact us

  • When you register for an event, workshop or coaching session

  • When you make a donation

  • When you request to join our WhatsApp group

​

We may also receive data from trusted third-party platforms such as Eventbrite or Raisely where you engage with our services.

​

Automatically Collected Data and Cookies

​

When you visit our website, we may automatically collect technical information, including:

  • IP address

  • Browser type and version

  • Device and operating system

  • Pages visited and time spent on site

  • Navigation patterns and usage behaviour​

​

This information is collected using cookies and similar tracking technologies, including Wix Analytics and Google Analytics. ​Cookies are small text files stored on your device that help the website function and allow us to understand how the site is used.

​

We use these technologies to:

  • Ensure the website functions properly

  • Analyse website usage and improve user experience

  • Understand engagement with our content​

​

Only essential cookies are enabled by default. Non-essential cookies are only used where consent has been provided. You can manage or withdraw your cookie preferences at any time via our cookie settings or browser controls. For more information, please refer to our Cookie Policy.

​

Why We Collect Your Personal Information

​

We collect your personal information to:

  • Provide you with the services or information you have requested

  • Process donations

  • Invite you to participate in surveys

  • Contact you about events you register for (administration purposes)

  • Maintain internal records, such as feedback or complaints

  • Provide funding metrics and reporting

  • Analyse data, identify usage trends, and evaluate the effectiveness of our services and communications

 

How We Use Personal Data

​

We use personal data to:

  • Deliver and manage services

  • Communicate with participants and supporters

  • Process donations

  • Manage events and programmes

  • Support safeguarding and wellbeing

  • Maintain organisational records

  • Meet funding and reporting requirements

  • Improve services and user experience

​

We do not sell, rent, or trade personal data and do not use it for marketing without consent.

​

Automated Decision Making

​

Life after Cancer does not use personal data for solely automated decision-making or profiling that produces legal or similarly significant effects on individuals. 

​

Lawful Basis for Processing

​

Under UK GDPR, we rely on the following lawful bases:

  • Consent – mailing lists, WhatsApp groups, marketing communications

  • Contract – delivery of workshops, coaching, and services

  • Legal obligation – financial and regulatory record keeping

  • Legitimate interests – service evaluation, improvement, and internal administration

​

Where we rely on consent, it may be withdrawn at any time by contacting us or using unsubscribe links in communications.

​

Data Sharing

​

We may share personal data only where necessary with trusted third-party providers including Wix, Eventbrite, and Raisely.

​

We ensure all third-party processors:

  • Comply with UK GDPR

  • Process data securely

  • Act only on our instructions

  • Are subject to appropriate contractual safeguards

​

We do not share personal data for third-party marketing purposes unless you have consented to do so.

​

Data Retention

​

We retain personal data only for as long as necessary for the purposes for which it was collected and to meet legal, accounting, safeguarding, funding, and regulatory requirements.

​

Specific retention periods are set out within our Data Retention Schedule and are reviewed regularly.

​

Data Security

​

We take appropriate technical and organisational measures to protect personal data, including:

  • Password-protected systems

  • Restricted access controls

  • Encrypted cloud storage

  • Secure disposal of records

​

While we take all reasonable steps to protect personal data, no system can be guaranteed as completely secure.

Our services are not intended for people under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with their data, please contact us and we will delete it.

​

Data Sharing Platforms (Including WhatsApp)

​

Where WhatsApp or similar platforms are used:

  • Participation is voluntary

  • Users may be visible to others in the group

  • Individuals are responsible for the information they choose to share

  • Third-party platform policies apply

​

Links to Other Websites

​

This Privacy Statement applies only to our website. Our services and communications may include links or embedded content from other websites (e.g. videos, articles, or external resources).

​

If you click a third-party link, you will be directed to that third party’s site. We strongly advise you to review their privacy policy.

​

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

​

Your Data Protection Rights

​

You have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion (where applicable)

  • Restrict processing

  • Object to processing

  • Request data portability

​

We will respond to requests within one calendar month.

​

​You do not need to pay any charge for exercising your rights.

​

​Please contact us at: hello@life-aftercancer.co.uk if you wish to make a request.

​

Complaints

​

If You have concerns about how We use Your personal information, You have the right to make a data protection complaint.

​

Complaints can be made by:

  • Email: hello@life-aftercancer.co.uk

  • In writing to: Life after Cancer, 118 The Avenue, London E4 9RB

  • In person by speaking with a member of staff or volunteer

​

There is no charge for making a data protection complaint.

​

A copy of our Data Protection Complaints Procedure is available on request.

​

You can also complain to the Information Commissioner’s Office (ICO):

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline: 0303 123 1113
Website: https://www.ico.org.uk

​

Company Contact Details

​

​If You have any questions about the policy or if You believe Your personal information has been lost, disclosed in error, or accessed without authorisation, please contact us immediately using the details above. , You can contact us:

​

  • Business Name: Life after Cancer

  • Contact Name: Stephanie Davies

  • Email: hello@life-aftercancer.co.uk

  • Address: 118 The Avenue, London, E4 9RB​

​

This policy is the intellectual property of Life after Cancer and is intended for our sole use. It may not be copied, reproduced, or used in full or in part by any other organisation without prior written permission.

bottom of page